Somerset House Reviews

Somerset House has an overall rating of 4.1 based on 56 reviews. Customer feedback on Somerset House is mixed: Somerset House reviewers highlight positive aspects like beautiful gardens, rich history, engaging events, friendly staff, which strongly appeal to families, history enthusiasts, garden lovers, event-goers. However, Somerset House is often criticized for its limited parking, high entry fees, occasional overcrowding, inconsistent service.

4.1/5.0

56 reviews

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All Somerset House Reviews (56)
victoria.Warmack
June 03, 2026
"The staff were seriously so helpful —..."
The staff were seriously so helpful, like, absolute lifesavers. I really appreciated how kind and quick they were. Huge thanks to the team!
Christine_ellis87
May 29, 2026
"Took the kids along it was just a..."
Took the kids along it was just a really relaxed day. The staff were lovely too, especially when we clearly looked a bit lost. There was plenty of space for the little ones to wander about without me feeling stressed the whole time. Just a nice, simple spot for a family visit.
nathan-Phillips
May 15, 2026
"Really well run event"
I was impressed with how smoothly everything went. Events like this are usually a mess with confusing signs and endless queues, but this one was really well organised. The signs were easy to follow, the staff were quick to help, and the lines moved way faster than I expected.
Annie_crawford85
May 09, 2026
"I went to Somerset House last weekend and..."
I went to Somerset House last weekend and felt so pleasantly surprised by how clean and cared for everything was. The toilets were tidy, there wasn’t mess everywhere, and the main areas had that calm, well-looked-after feeling that makes a visit so much more enjoyable.
The facilities were really easy to find, and it was such a relief to have enough space to sit down and take a breather. We did get a bit turned around at one point, but the staff were kind and pointed us in the right direction. It ended up being a really lovely visit, and I’d happily go back
TracySaenz
April 24, 2026
"Queues were surprisingly smooth!!"
I went to Somerset House and expected the queue to be a bit of a hassle, but it moved so quickly!! The staff made it really clear where everyone needed to stand, so it never felt chaotic even though it was busy. Such an easy, stress-free start to the visit
charlesgundrum4576
April 13, 2026
"Stopped in for a coffee and a..."
Stopped in for a coffee and a snack, and it was a good experience overall. The drinks were nice, and the food was decent enough for a quick bite. Nothing over the top, but it did the job. The staff seemed to be doing their best too, so a little patience and kindness goes a long way.
hugo_Johnson01
March 26, 2026
"Really easy to get there"
It was super easy to get there. The place has great transport links, so getting around wasn’t a hassle at all
Leonard_eatmon70
March 17, 2026
"I’m not sure it was worth the price"
It’s a nice place, and maybe I’m being a little picky, but the prices felt kind of high for what you actually get. I did enjoy parts of it, but I kept wondering if it was really worth the money
lourdeslowe7553
February 21, 2026
"I think I really enjoyed the exhibition"
I had a really nice time at the exhibition. There was a lot to see, and everything was put together really well. I did find myself wondering if I’d missed a few details because there was so much to take in, but overall I definitely enjoyed it.
michael-Crabtree
February 16, 2026
"Nice spot, just a little crowded"
The place had a nice vibe overall, but it was a bit crowded, so it didn’t feel as relaxing as it probably would on a quieter day.
michael_Lavallee89
January 23, 2026
"Beautiful from the outside, but depends what you’re looking for"
It’s a lovely old building and definitely nice to look at, especially from the outside. For me though, the visit felt a little underwhelming. If you’re just passing by or enjoy architecture, it’s worth a quick stop. But if you’re hoping for a deeper dive into the history or design of the place, there isn’t a whole lot to take in
PaulaLepak
December 31, 2025
"Too crowded to be worth the effort"
I went on the weekend it was way too crowded to enjoy. It felt like a lot of effort just to move around, let alone actually stop and look at anything. People were constantly pushing past, the lines were long, and I ended up feeling more tired and stressed than anything. I’m sure it could be a nice place on a quieter day, but the crowd made the whole visit feel like a chore
WOODS
December 30, 2025
"Nice site, but not the easiest to get around"
The site looks nice overall, but the accessibility felt a bit hit or miss to me. Using the keyboard was mostly fine, but a few menus were not as smooth as they could be, and some of the contrast made things harder to read than expected. I did find the information I needed in the end, but it took longer than it should have.
Rachel_long92
December 07, 2025
"Booked my tickets on somersethouse.org.uk and it..."
Booked my tickets on somersethouse.org.uk and it was easy. Dates and times was clear, payment went through without any trouble, and the email came through right away. I liked that I didn’t have to make an account or keep clicking around loads. All went smooth really, I’d use it again

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